Do you have a complimentary Essential Companion policy?

Do you have a complimentary Essential Companion policy?

Absolutely! Complimentary tickets will be provided to Essential Companions for standard ticket holders who require additional assistance in our venue.

This policy is for customers with permanent and/or long-term access requirements; it is not for people with temporary impairments. Essential companions attending through this scheme need to be over 18 when they visit our venue.

All children must be accompanied by a paying adult ticket holder at all times, regardless of whether this adult is their carer or not. You may only book a complimentary Essential Companion ticket for a child if they require a companion or carer to attend in addition to the paying adult ticketholder.

In order to book a complimentary Essential Companion ticket, you will first need to apply for a free Digital Access Pass via Nimbus. Instructions on how to do this can be found here: How do I apply for my free Digital Access Pass?

For further information on accessibility, please click HERE

Updated on: 27/02/2026