> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://beamhertford.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I redeem a gift voucher?

You can redeem your voucher online when making a purchase on our website. At the payment stage of an order, you will be given the option to enter a Gift Voucher code, as below:

![Voucher Redeem](https://storage.crisp.chat/users/helpdesk/website/b0e7a4d45d1af800/image_1pr53h2.png)


Alternatively, click [HERE ](https://beamhertford.co.uk/buy/gift-vouchers/)and select "Sign-in or create an account to redeem a gift". Login to your account (or create an account) and redeem the voucher code you've received, as below:

![Redeem a Gift - Account](https://storage.crisp.chat/users/helpdesk/website/-/b/0/e/7/b0e7a4d45d1af800/d6dab488-0b06-4d79-a82c-5356ff_1mmmo1p.png)
The value of the voucher will then be added to your account, which can then be used as credit for you to spend with.

If you have credit left over after the initial order, the remaining credit will still be on your account and can be used during your next purchase. Just click 'Use available credit' at checkout. 

||| Gift Vouchers are only valid for 12 months.