• Do you have an Accessibility Guide?

  Our website has a detailed page on accessibility at BEAM. Please click HERESome readers

• Who do I contact about my access needs?

  Please write us a message in the chat box or email. A member of our team will respond as soon as possible.Few readers

• Is BEAM accessible?

  BEAM is proud to be fully accessible for everyone front of house and backstage. This formed a huge part of our redevelopment. Explore our accessibility page HERE.Few readers

• Where is the lift?

  The public lift to the first floor is located near Social Two. It takes you to just outside the cinema screens, in the first floor Screen Bar. This lift will be clearly signposted when you arrive and our Welcome Team are happy to assist you in locating it.  Wheelchair user using the liftFew readers

• Can I bring my assistance dog?

  We understand that some customers will rely on assistance dogs to attend. BEAM reserves the right to turn away dogs who do not comply with Assistance Dogs UK guidelines surrounding assistance dogs. Please note, therapy dogs or animals are not permitted at the venue, in line with guidance from leading animal welfare charities Pets as Therapy and the RSPCA Assistance Dog in our CafeFew readers

• Are there accessible facilities?

  Yes, there are fully accessible facilities on our ground and first floor.Few readers

• Do you have a Changing Places?

  Yes! We are proud to be home to a Changing Places Toilet. You do not need to be visiting the venue to use this facility.Few readers

• Do children get a complimentary Essential Companion ticket?

  Essential Companion tickets are intended for customers whose additional requirements are in excess of what could be reasonably expected of family or friends already accompanying that customer. It's currently industry standard that venue's don't provide free companion tickets for children, as children are always required to be under the direct supervision of a responsible, paying adult. This policy supersedes our essential companion scheme. However, if a child requires a personal assistFew readers

• How do I apply for my free Digital Access Pass?

  To book an Essential Companion ticket or to simply link your access requirements to your BEAM account, you can apply for a free Digital Access Pass via Nimbus. To support your application, you will need to provide relevant evidence so that Nimbus can assess your access needs. To apply, please click HERE When your access pass has been approved by Nimbus, they will confirm your requirements and provide you with your unique Access Pass nuFew readers

• How do I book an Essential Companion ticket?

  In order to book an essential companion ticket, you will first need to apply for a free Digital Access Pass via Nimbus. You can view instructions on how to do this here: How do I apply for my free Digital Access Pass? Once your digital access pass has been linked to your account, you can log in and browse your access requirements under ‘other preferences’. If you did not already have an accounFew readers