• Do you have an Accessibility Guide?

  Our website has a detailed page on accessibility at BEAM. Please click HERESome readers

• Who do I contact about my access needs?

  Please write us a message in the chat box or email. A member of our team will respond as soon as possible.Few readers

• Is BEAM accessible?

  BEAM is proud to be fully accessible for everyone front of house and backstage. This formed a huge part of our redevelopment. Explore our accessibility page HERE.Few readers

• Can I bring my assistance dog?

  We understand that some customers will rely on assistance dogs to attend. BEAM reserves the right to turn away dogs who do not comply with Assistance Dogs UK guidelines surrounding assistance dogs. Please note, therapy dogs or animals are not permitted at the venue, in line with guidance from leading animal welfare charities Pets as Therapy and the RSPCA Assistance Dog in our CafeFew readers

• Are there accessible facilities?

  Yes, there are fully accessible facilities on our ground and first floor.Few readers

• Where is the lift?

  The public lift to the first floor is located near Social Two. It takes you to just outside the cinema screens, in the first floor Screen Bar. This lift will be clearly signposted when you arrive and our Welcome Team are happy to assist you in locating it.  Wheelchair user using the liftFew readers

• Do you have a Changing Places?

  Yes! We are proud to be home to a Changing Places Toilet. You do not need to be visiting the venue to use this facility.Few readers

• Do children get a complimentary Essential Companion ticket?

  Essential Companion tickets are intended for customers whose additional requirements are in excess of what could be reasonably expected of family or friends already accompanying that customer. It's currently industry standard that venue's don't provide free companion tickets for children, as children are always required to be under the direct supervision of a responsible, paying adult. This policy supersedes our essential companion scheme. However, if a child requires a personal assistFew readers